Privacy Notice
1. Who we are
Simone Campo operates an independent consultancy as a sole trader in the United Kingdom.
Contact: simonecampo.consulting@gmail.com
Throughout this Privacy Notice, the terms “we”, “us” and “our” refer to Simone Campo.
2. Information we collect
- Name and contact details.
- Booking and payment information, including transaction references and purchase history.
- LinkedIn URL and professional/educational information supplied by the customer.
- Information about career goals, current stage, experience and requested support.
- CVs, portfolios, GitHub links and other documents voluntarily provided for consultancy.
- Communications with Simone Campo, including emails and session administration records.
- Technical information collected by third-party website, booking and payment services where applicable.
We aim to collect only information that is adequate, relevant and necessary for the purpose for which it is used.
3. How we use personal data
Purpose | Typical lawful basis |
|---|---|
Responding to enquiries and assessing programme applications | Legitimate interests; contract steps at the customer's request |
Providing booked consultations and programmes | Contract |
Taking payments and maintaining financial records | Contract; legal obligation |
Managing bookings and reminders | Contract; legitimate interests |
Maintaining records and handling complaints | Legitimate interests; legal obligation where applicable |
Improving the service using aggregated/anonymised information | Legitimate interests |
Marketing communications, where used | Consent where required by law; legitimate interests where law permits |
4. Legal Basis for Processing
Contract:
Where processing is necessary to provide services requested by a client.
Legitimate interests:
Where processing is necessary for the operation and administration of the consultancy, provided such interests do not override your rights and freedoms.
Legal Obligations:
Where processing is required to comply with applicable laws and regulations.
5. Third-Party Providers
The consultancy uses selected third-party providers to operate its services.
These providers may include:
- Payment processors
- Booking systems
- Email service providers
- Cloud storage providers
- Website hosting providers
- Analytical providers.
Information may be shared with such providers only where reasonably necessary for the operation of the consultancy.
Each provider maintains its own privacy practices and policies.
6. Payments
Payments are processed through third-party payment providers.
The consultancy does not store complete payment card details.
Payment information is handled in accordance with the security and compliance requirements of the relevant payment provider.
7. How long we keep information
Information | Proposed retention |
|---|---|
Enquiry/application data | Up to 6 months after the last meaningful interaction if no service is purchased |
Client/service records and session administration | Up to 12 months after the final service, unless a longer period is justified |
Invoices, payment and accounting records | For the period required by applicable tax/accounting law |
Complaint/legal records | For as long as reasonably necessary to establish, exercise or defend legal claims |
Marketing consent records | Until consent is withdrawn or no longer needed, with suppression records retained where necessary |
Retention periods may be extended where necessary to comply with a legal obligation or establish, exercise or defend legal claims. Information will be securely deleted or anonymised when no longer needed.
8. Data Storage and Security
Reasonable technical and organisational measures are used to protect personal information from: unauthorised access, loss, misuse, alteration, disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Clients share information at their own risk.
9. Data Retention
Personal information will be retained only for as long as necessary for legitimate business purposes. This may include:
- Delivering services
- Maintaining client records
- Managing disputes
- Complying with legal obligations and tax and accounting requirements.
Client records may generally be retained for up to 12 months after the end of the client relationship unless a longer period is required by law.
Information that is no longer required will be securely deleted.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Request restriction of processing
- Object to processing in certain circumstances
- Request a copy of your personal information
Requests may be submitted using the contact details provided in this Privacy Notice.
Your Right to Complain to the ICO
If you have concerns about how your personal information has been handled, you have the right to raise a concern or make a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
You can contact the ICO at:
- Website: www.ico.org.uk
- Telephone: 0303 123 1113
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
11. Confidential Information
Information shared during consultations is treated as confidential.
Confidential information will not be disclosed to third parties except:
- Where disclosure is required by law
- Where there is a safeguarding concern
- Where necessary to prevent fraud or criminal activity
- Where authorised by the client
12. International Transfers
Where third-party service providers store information outside the United Kingdom, reasonable steps will be taken to ensure appropriate safeguards are in place.
13. Website Analytics
The website may use analytics tools that collect anonymous information regarding website usage.
This may include:
- Pages viewed
- Time spent on the website
- Device type
- Browser information
- General geographic location
This information is used to improve website performance and user experience.
14. Changes to this Privacy Notice
This Privacy Notice may be updated from time to time.
The latest version will always be published on the website.
Any updates will take effect when the revised Privacy Notice is published on the website.
15. Contact
Questions relating to this Privacy Notice may be directed to:
Simone Campo
[BUSINESS ADDRESS TO USE BEFORE LAUNCH]